Adjusters usually start with the crash report. It names the drivers and insurers, shows a diagram and gives the officer’s view of what happened.
Hartford Police Department
For crashes inside Hartford city limits, the Hartford Police reports office handles requests.
- Reports are usually ready 7 to 15 business days after the crash.
- Reports for crashes on or after May 18, 2021 can be requested online through the city’s Invoice Cloud link. Earlier reports go through LexisNexis.
- The cost is 50 cents per page.
- The office is in the Public Safety Complex, 253 High Street, Hartford, CT 06103. Phone (860) 757-4150.
- Hours are 8 a.m. to 1 p.m. Monday, Tuesday, Wednesday and Friday, and 8 a.m. to 5 p.m. Thursday.
To order by mail, phone first to confirm the page count, then send a business check or money order payable to the City of Hartford, along with a self-addressed stamped envelope.
Connecticut State Police
Troopers handle many crashes on I-84, I-91 and Route 2, and in towns without their own department. Request those reports from the Department of Emergency Services and Public Protection, which posts its current process and fee online.
Suburban departments
West Hartford, East Hartford, Wethersfield, Newington, Windsor and Bloomfield each run their own police departments. Contact the department that responded, and have the case number, date and location ready.
Check it carefully
Read every page. Look at names, plates, insurers, direction of travel and the diagram. If something factual is wrong, reach out to the department and ask whether you can add a supplement or have the mistake fixed. Officers rarely change their opinion about fault, but a lawyer can respond to it with other evidence.
More detail is in our Hartford crash report guide.